Macmillan Books for Teachers: Teaching Practice: A handbook for teachers in training

Macmillan Books for Teachers: Teaching Practice: A handbook

  • ASIN: 3190125791

Gower Handbook of Project Management

Gower Handbook of Project

This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management. The four sections in the book describe: ¢ Projects, their context, value and how they are connected to organizational strategy; ¢ Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability ¢ Process: from start up to close down ¢ Portfolio: the project and its relationship to the organization The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consult. Gower Handbook of...

  • ASIN: 1472422961

Gower Handbook of Supply Chain Management

Gower Handbook of Supply Chain

The ability to build and also maintain a world class logistics and distribution network is an essential ingredient in the success of the world's leading businesses, but keeping pace with changes in your sector and in others is hard to do. With the Gower Handbook of Supply Chain Management you will need to look no further. Written by a team of leading consultants with contributions from leading academic experts, this book will help you to keep pace with the latest global developments in supply chain management and logistics, and plan for the future. This book has over thirty chapters with detailed accounts of key topics and the latest developments, from e-collaboration and CRM integration, to reverse logistics and strategic sourcing, and includes case studies from Asia, Europe and North America. It looks at all aspects of operational excellence in logistics and supply chain management. The Gower Handbook of Supply Chain Management will help managers to benchmark their operations against the best-of-breed supply chains across the world. It provides a unique single source of expert opinion and experience.

  • Brand: Brand: Gower Pub Co
  • ASIN: 0566085119

Gower Handbook of People in Project Management (Project and Programme Management Practitioner Handbooks)

Gower Handbook of People in Project Management (Project

Modern projects are all about one group of people delivering benefits to others, so it's no surprise that the human element is fundamental to project management. The Gower Handbook of People in Project Management is a complete guide to the human dimensions involved in projects. The book is a unique and rich compilation of over 60 chapters about project management roles and the people who sponsor, manage, deliver, work in or are otherwise important to project success. It looks at the people-issues that are specific to different sectors of organization (public, private and third sector); the organization of people in projects, both real and virtual; the relationship between people, their roles and the project environment; and the human behaviours and skills associated with working collaboratively. Thus this comprehensive and innovative handbook discusses all the important topics associated with employing, developing and managing people for successful projects. The contributors have been drawn from around the world and include experts ranging from practising managers to academics and advanced researchers. The Handbook is divided into six parts, which begin with management and project organization and progress through to more advanced and emerging practices. It benefits hugely from L...

  • ASIN: 140943785X

Gower Handbook of Call and Contact Centre Management

Gower Handbook of Call and Contact Centre

Call centres and contact centres form an important and rapidly growing part of today's business world. They present a range of management challenges, from strategic decisions about how to develop a customer strategy, business planning, through to detailed considerations of staffing levels and appropriate technology. This new handbook, the first of its kind, provides a unique insight giving expert opinions on how to get the most out of your contact centre operations. Natalie Calvert, a specialist in the field, has brought together a team of 35 experienced practitioners who provide invaluable knowledge, share their experiences and draw on real-life examples to suggest practical solutions on a wide range of topics. This handbook is an indispensible guide and reference for call and contact centre managers, HR specialists and senior executives responsible for marketing, sales or customer services. The handbook is divided into six parts: I The business plan II The people factor III Contact centre technology IV Standards, processes, and outsourcing V Building profitable customer relationships VI The future.

  • ASIN: 0566085100

Gower Handbook of Internal Communication

Gower Handbook of Internal

  • ASIN: B0091QC00C

The Cultural Leadership Handbook: How to Run a Creative Organization (Gower Applied Research)

The Cultural Leadership Handbook: How to Run a

Leadership has never been more important to the cultural industries. The arts, together with museums and heritage sites, play a vital part in keeping economies going, and, more importantly, in making life worth living. People in the sector face a constant challenge to find support for their organizations and to promote the value of culture. Leadership and management skills are needed to meet the mission of creative arts and cultural organizations, and to generate the income that underpins success. The problem is, where can you learn these essential skills? The Cultural Leadership Handbook written by Robert Hewison and John Holden, both prime movers in pioneering cultural leadership programmes, defines the specific challenges in the cultural sector and enables arts leaders to move from 'just' administration to becoming cultural entrepreneurs, turning good ideas into good business. This book is intended for anyone with a professional or academic interest anywhere in the cultural sector, anywhere in the world. It will give you the edge, enabling to you to show creative leadership at any level in a cultural organization, regardless of whether your particular interest is the performing arts, museums and art galleries, heritage, publishing, films, broadcasting or new media.

  • Brand: Brand: Gower
  • ASIN: 0566091763

Gower Handbook of Programme Management (Project and Programme Management Practitioner Handbooks)

Gower Handbook of Programme Management (Project and Programme

In the ten years since this Gower Handbook was first published, Programme Management has been transformed to become the vehicle of choice for realising the objectives of large scale, complicated, business, government and social investment. The Second Edition of this Gower Handbook is a completely new text; designed as a definitive guide to the current state of Programme Management. To that end the text offers foundation theory and knowledge around key issues such as, managing programme contracts, people and know-how, complexity and uncertainty, benefits and success measures, as well as every stage of the programme life cycle. The main central section of the book provides theory, tools, advice and examples of practical application from an industry context and covers sectors including construction, energy, aerospace and defence, IT, automotive and the public sector. The Handbook also includes a section with chapters on assessing and improving programme competences and developing maturity. Discrete chapters relate programme management to the international baselines and standards. Collectively, the Gower Handbook of Programme Management is most comprehensive guide to the subject that you can buy.

  • ASIN: B01FXZS4PE

Gower Handbook of Discrimination at Work

Gower Handbook of Discrimination at

Workplace discrimination is an experience that, despite four decades of equality legislation, continues to blight the lives of thousands every year. Discrimination persists on the protected grounds of sex, race, disability, age, sexual orientation, religion or belief and gender reassignment, as well as where no legal protection exists such as in relation to class background or migration status. The Handbook discusses recent changes in equality legislation as well as considering the limitations of legal frameworks in addressing inequality. However, complying with the law is only the first step towards addressing discrimination in the workplace, and the book goes beyond the law and provides evidence of good practice in promoting organisational culture change, as well as considering future directions for policy on equality action.The Gower Handbook of Discrimination at Work looks at both social justice and business case perspectives, and its message is not a negative one. The contributors have considerable depth of understanding of workplace discrimination, both as academics and equality practitioners, their work has contributed to policy formation and all are committed to improving the lives of people at work. They offer insights into existing international developments and make su...

  • ASIN: B0091Q6PD0

Contract negotiation handbook (A Gower Press handbook)

Contract negotiation handbook (A Gower Press

  • ASIN: 0716100738

Gower Handbook of Quality Management

Gower Handbook of Quality

  • ASIN: 0566081490

The Gower Handbook of Management

The Gower Handbook of

A practical guide to best practice in management. By covering a broad range of subjects, the book aims to replicate a forum in which managers can meet experts from a range of professional disciplines. This edition features 65 expert contributors and 20 chapters on subjects new to this edition.

  • ASIN: 0566079380

Gower Handbook of Library and Information Management

Gower Handbook of Library and Information

This Gower Handbook is an authoritative guide to both the traditional and newer aspects of library and information management. Edited by Ray Prytherch, it brings together the insight of a range of respected contributors, who offer advice on the management, storage, retrieval, analysis, marketing and delivery of information. The book begins with Part I analyzing the context and trends of the information world. In Part II, Strategy and Planning, the information environment is explored in more detail, with Chapters 3 and 4 presenting the main issues and principles of financial planning and strategic planning. Part III, The Service Infrastructure, looks at customer care, the role of performance measurement and research in service improvement, and the influence of copyright law in the delivery of information products to customers. Part IV, Managing Resources, includes five chapters on strategic management, information auditing, human resource management, preservation and disaster management. The last part of the Handbook, Part V, Access and Delivery, focuses on the potential of electronic systems with chapters on subject gateways and Z39.50, electronic publishing, intranets and new models of access and delivery. Each part of the Handbook begins with an introduction by the edit...

  • ASIN: B06XDCVYHG

Gower Handbook of Leadership and Management Development

Gower Handbook of Leadership and Management

  • ASIN: B0091Q71T2

Gower Handbook of Project Management (Project and Programme Management Practitioner Handbooks)

Gower Handbook of Project Management (Project and Programme

This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management. The four sections in the book describe: ¢ Projects, their context, value and how they are connected to organizational strategy; ¢ Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability ¢ Process: from start up to close down ¢ Portfolio: the project and its relationship to the organization The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consult. Gower Handbook of...

  • ASIN: 1472454553

Gower Handbook of Project Management

Gower Handbook of Project

This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management. The four sections in the book describe: • Projects, their context, value and how they are connected to organizational strategy; • Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability • Process: from start up to close down • Portfolio: the project and its relationship to the organization The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consul...

  • Brand: Brand: Ashgate
  • ASIN: 0566088061

Gower Handbook of Training and Development

Gower Handbook of Training and

Book by

  • Brand: Brand: Gower Pub Co
  • ASIN: 0566081229

The Gower Handbook of Programme Management by Geoff Reiss (2006-08-28)

The Gower Handbook of Programme Management by Geoff

Will be shipped from US. Used books may not include companion materials, may have some shelf wear, may contain highlighting/notes, may not include CDs or access codes. 100% money back guarantee.

  • ASIN: B019TL9NJO

Gower Handbook of Purchasing Management

Gower Handbook of Purchasing

  • ASIN: 056608404X

Gower Handbook of Internal Communication, 2/ED

Gower Handbook of Internal Communication,

  • ASIN: 8186268375
  • UPC: 008186268375

Gower Handbook of Management Skills 3rd Edition

Gower Handbook of Management Skills 3rd

This Gower Handbook conveniently brings together 26 chapters on key topics in management. Written by experts in their field, the approach is direct and covers underlying theory clearly, supported by a wealth of diagrams, bullet lists, case studies and examples. End-of-chapter checklists offer excellent revision aids, and further reading lists provide guidance for more in-depth study. The book is divided into three parts. Part I focuses on personal skill areas such as managing time, information and information technology, writing, making presentations, managing health and recognizing and dealing with stress. Part II focuses on the personnel skills required for recruitment, interviewing, performance appraisal, dealing with problem staff, counselling, motivating, team building, influencing, communicating, listening and running meetings. Part III covers business skills with an excellent introduction to financial information and management, project management, decision making and problem solving, negotiating and creativity.

  • ASIN: 0566082632

Gower Handbook of Management Skills

Gower Handbook of Management

  • ASIN: 0566076144

Gower Handbook of Internal Communication

Gower Handbook of Internal

Gower Handbook of Internal Communication Hardcover

  • Brand: Brand: Gower Pub Co
  • ASIN: 0566077000

Gower Handbook of Customer Service

Gower Handbook of Customer

In a world dominated by look-alike products at similar prices, superior customer service may be the only available route to competitive advantage. This Gower Handbook brings together no fewer than 33 professionals in the field, each one a recognized expert on his or her subject. Using examples and case studies from a variety of businesses, they examine the entire range of customer service activities, from policy formulation to telephone technique.

  • ASIN: 0566076888

Gower Handbook of Quality Management

Gower Handbook of Quality

Few people would now dispute that quality is the supreme challenge facing the industrial community worldwide. Gower Handbook of Quality Management captures the expertise of more than twenty experienced contributors and covers all important aspects of the subject. The text is presented in a practical, easy-to-read style and supported by numerous illustrations. In addition it contains a wealth of suggestions for further reading and a list of useful quality organizations.

  • ASIN: 0566074516

Gower Handbook of Training and Development

Gower Handbook of Training and

  • ASIN: 056607446X

Gower Handbook of Management Development

Gower Handbook of Management

Book by

  • Brand: Brand: Gower Pub Co
  • ASIN: 0566074451

Gower Handbook of Purchasing Management

Gower Handbook of Purchasing

The editors have assembled a team of distinguished contributors who include academics, consultants and senior practitioners. Together they cover the entire spectrum of purchasing, from policy and organization to systems, procedures and techniques. A notable feature of the Handbook is a section of twelve chapters, each devoted to a specific industry or activity. This second edition reflects recent developments in purchasing Europe-wide and covers, for example, TQM, EDI and environmental issues.For anyone concerned with the procurement function the Handbook offers an overview of current thinking and practice, guidelines for dealing with specific problems, and a wealth of ideas for improving performance.

  • ASIN: 0566073978

Gower Handbook of Project Management

Gower Handbook of Project

Shipped from UK, please allow 10 to 21 business days for arrival. Good, xxiv, 647 p. : ill. Good condition. Second edition printed in 1994. The first edition of this Handbook was published in 1987 under the title Project Management Handbook. With its uniquely authoritative and comprehensive coverage of the subject, it quickly established itself as the standard work.

  • ASIN: 0566073919

The Gower handbook of logistics and distribution management

The Gower handbook of logistics and distribution

  • ASIN: 0566090945
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