Gower Handbook of Project Management

Gower Handbook of Project

This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management. The four sections in the book describe: ¢ Projects, their context, value and how they are connected to organizational strategy; ¢ Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability ¢ Process: from start up to close down ¢ Portfolio: the project and its relationship to the organization The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consult. Gower Handbook of...

  • ASIN: 1472422961

Gower Handbook of Project Management (Routledge Revivals)

Gower Handbook of Project Management (Routledge

This title was first published in 2000:  A handbook on project management. The content of this third edition is shaped by, and linked to, the body of knowledge produced by the International Project Management Association and the Project Management Institute of the USA, so should be useful for anyone following either certification programme. In following this framework the book provides coverage of the knowledge required both by practising project managers and by those wishing to study the subject. The text is divided into seven parts. These cover: the systems of project management; the context of projects including political, economic, social, technical, legal and environmental issues; the management of performance, including functionality, quality, time, cost, risk and safety; the management of the project life-cycle; the management of commercial issues including appraisal and finance; the management of contracts; and the management of the people involved.

  • ASIN: 1138738328

Gower Handbook of Project Management

Gower Handbook of Project

This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management. The four sections in the book describe: • Projects, their context, value and how they are connected to organizational strategy; • Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability • Process: from start up to close down • Portfolio: the project and its relationship to the organization The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consul...

  • Brand: Brand: Ashgate
  • ASIN: 0566088061

Gower Handbook of Call and Contact Centre Management

Gower Handbook of Call and Contact Centre

Call centres and contact centres form an important and rapidly growing part of today's business world. They present a range of management challenges, from strategic decisions about how to develop a customer strategy, business planning, through to detailed considerations of staffing levels and appropriate technology. This new handbook, the first of its kind, provides a unique insight giving expert opinions on how to get the most out of your contact centre operations. Natalie Calvert, a specialist in the field, has brought together a team of 35 experienced practitioners who provide invaluable knowledge, share their experiences and draw on real-life examples to suggest practical solutions on a wide range of topics. This handbook is an indispensible guide and reference for call and contact centre managers, HR specialists and senior executives responsible for marketing, sales or customer services. The handbook is divided into six parts: I The business plan II The people factor III Contact centre technology IV Standards, processes, and outsourcing V Building profitable customer relationships VI The future.

  • ASIN: 0566085100

Gower Handbook of Training and Development

Gower Handbook of Training and

This handbook has been completely revised to reflect recent developments, and new chapters have been added on cultural diversity, learning styles and choosing resources. It now contains contributions from 49 experienced professionals.

  • ASIN: 056607446X

Gower Handbook of Purchasing Management (Routledge Revivals)

Gower Handbook of Purchasing Management (Routledge

This title was first published in 2002. The revised third edition of the "Gower Handbook and Supply Management" views procurement as standing on the boundary of the firm, looking outwards and scanning the environment for new opportunities and threats. In this respect, as in many others, the new edition is quite different from the previous two, reflecting the many changes that have taken place for businesses over the years. In particular this edition has been slimmed down and focused to assist the reader by working systematically outwards using a purchasing lens to view the wider business world. The aim is to show the potential contribution that purchasing can make as a driver for organizational efficiency and business development. It is this latter requirement, the need for purchasing to generate revenue, that has been identified as being ever more prominent as a demand on purchasing directors' time and effort. Written by leading practitioners and academics, and published in association with the Chartered Institute of Purchasing and Supply, this book should become a classic in the field.

  • ASIN: 113873330X

Gower Handbook of Training and Development

Gower Handbook of Training and

This new edition aids training professionals in facing up to the organizational challenges presented to them. All 38 chapters are new.

  • Brand: Brand: Gower Pub Co
  • ASIN: 0566081229

Gower Handbook of Programme Management (Project and Programme Management Practitioner Handbooks)

Gower Handbook of Programme Management (Project and Programme

In the ten years since this Gower Handbook was first published, Programme Management has been transformed to become the vehicle of choice for realising the objectives of large scale, complicated, business, government and social investment. The Second Edition of this Gower Handbook is a completely new text; designed as a definitive guide to the current state of Programme Management. To that end the text offers foundation theory and knowledge around key issues such as, managing programme contracts, people and know-how, complexity and uncertainty, benefits and success measures, as well as every stage of the programme life cycle. The main central section of the book provides theory, tools, advice and examples of practical application from an industry context and covers sectors including construction, energy, aerospace and defence, IT, automotive and the public sector. The Handbook also includes a section with chapters on assessing and improving programme competences and developing maturity. Discrete chapters relate programme management to the international baselines and standards. Collectively, the Gower Handbook of Programme Management is most comprehensive guide to the subject that you can buy.

  • ASIN: 1472445775

Gower Handbook of People in Project Management (Project and Programme Management Practitioner Handbooks)

Gower Handbook of People in Project Management (Project

Modern projects are all about one group of people delivering benefits to others, so it's no surprise that the human element is fundamental to project management. The Gower Handbook of People in Project Management is a complete guide to the human dimensions involved in projects. The book is a unique and rich compilation of over 60 chapters about project management roles and the people who sponsor, manage, deliver, work in or are otherwise important to project success. It looks at the people-issues that are specific to different sectors of organization (public, private and third sector); the organization of people in projects, both real and virtual; the relationship between people, their roles and the project environment; and the human behaviours and skills associated with working collaboratively. Thus this comprehensive and innovative handbook discusses all the important topics associated with employing, developing and managing people for successful projects. The contributors have been drawn from around the world and include experts ranging from practising managers to academics and advanced researchers. The Handbook is divided into six parts, which begin with management and project organization and progress through to more advanced and emerging practices. It benefits hugely from L...

  • ASIN: 140943785X

TEACHING PRACTICE HANDBOOK

TEACHING PRACTICE

A reference book for EFL teachers in training.

  • ASIN: 0435289950
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